Terms & Conditions

Welcome to Curveshoes. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms & Conditions.

This website is operated by CURVE SHOP LLC. Throughout the site, the terms “we,” “us,” and “our” refer to CURVE SHOP LLC and Curveshoes.

Sanctioned Countries and Restricted Regions

Due to applicable international sanctions, export control regulations, trade restrictions, and compliance requirements, we do not offer shipping, sales, or services to certain sanctioned countries, territories, or restricted regions.

Restricted destinations include, but are not limited to: Iran, Syria, North Korea, Cuba, Russia, Belarus, Venezuela, Myanmar, Haiti, Somalia, Yemen, Zimbabwe, Liberia, the Central African Republic, the Democratic Republic of the Congo, as well as the Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson regions of Ukraine.

Orders placed from, shipped to, or associated with any restricted country, territory, or region may be cancelled at our sole discretion. If we determine that an order may violate applicable sanctions, export control laws, or payment compliance requirements, we reserve the right to refuse service, cancel the order, and issue a refund where applicable.

Customers are responsible for ensuring that their purchase and delivery address comply with all applicable laws, regulations, and trade restrictions. We may update this restricted destination policy from time to time to remain compliant with applicable legal and regulatory requirements.

1. Company Information

Company Name: CURVE SHOP LLC
Address: 15013 W Yosemite Dr, Sun City West, AZ 85375
Email: support@curveshoes.com
Phone: +1 3474035300
Website: curveshoes.com

2. Use of the Website

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the website under the supervision of a parent or legal guardian. You agree not to use our website for any unlawful, fraudulent, or abusive purpose.

You must not attempt to interfere with the operation, security, or functionality of the website, including introducing viruses, malicious code, or unauthorized access attempts.

3. Products and Services

Curveshoes specializes in custom sneakers, pattern-based sneaker designs, and related made-to-order footwear styles. Product images, descriptions, colors, and design presentations are provided for general reference. Because screen displays and production variations may differ, slight differences in color tone, print placement, or visual appearance may occur.

We reserve the right to modify, discontinue, limit, or update products, pricing, design options, and services at any time without prior notice.

4. Custom Orders and Special Requests

Some items sold on Curveshoes are made to order, pattern-based, or customized according to customer selection. We may also review special custom requests submitted by customers through our contact channels.

If you contact us regarding a custom design request, you are responsible for providing accurate details, including preferred design direction, colors, size, and any necessary reference materials. Submission of a request does not guarantee acceptance. We reserve the right to decline any custom request at our sole discretion.

Once a custom or personalized order has entered production, changes, cancellations, or modifications may no longer be possible.

5. Intellectual Property and Submitted Content

All website content, including text, graphics, product photos, logos, layout, branding elements, and design presentations, is owned by or licensed to Curveshoes and may not be copied, reproduced, distributed, or used without prior written permission.

If you submit any artwork, ideas, design suggestions, images, or other materials for a custom request, you confirm that you have the legal right to use and submit such content. You agree not to provide any material that infringes third-party rights, including copyrights, trademarks, privacy rights, or other intellectual property rights.

We reserve the right to refuse any custom content that we consider inappropriate, offensive, unlawful, infringing, misleading, or unsuitable for production.

6. Pricing and Payment

All prices listed on the website are shown in the applicable currency displayed at checkout, unless otherwise stated. Prices may change at any time without prior notice.

By placing an order, you agree to provide current, complete, and accurate billing and payment information. We reserve the right to refuse, limit, or cancel any order if fraud, unauthorized activity, pricing error, system misuse, or suspicious transaction behavior is suspected.

Your credit card or payment statement may display a merchant name associated with our business entity or payment processing arrangement.

7. Order Acceptance and Cancellation

After you place an order, you may receive an order confirmation email. This email does not guarantee final acceptance of the order. We reserve the right to review, refuse, cancel, or limit any order for reasons including but not limited to product availability, inaccurate information, suspected fraud, payment issues, or operational limitations.

If an order is canceled after payment has been captured and no production or shipment has occurred, an appropriate refund will be processed where applicable.

8. Shipping and Delivery

Order processing and delivery estimates are described in our Shipping Policy. Delivery times are estimates only and may be affected by holidays, customs checks, courier delays, weather conditions, incorrect customer information, or other factors outside our direct control.

We are not responsible for losses or delays resulting from incorrect shipping details submitted by the customer.

9. Returns, Refunds, and Replacements

Our return and refund rules are described in our Refund & Returns Policy. Because many items are customized or made to order, certain products may not be eligible for return or refund unless they are defective, damaged, or incorrectly fulfilled.

Please review our Refund & Returns Policy carefully before placing your order.

10. Product Use and Sizing

Customers are responsible for reviewing product descriptions, size guides, and selection details before placing an order. We are not responsible for issues caused by customer selection errors, including incorrect size choices, where the ordered item was produced and shipped correctly.

Normal wear and tear, improper use, misuse, accidental damage, or unauthorized modification of the product are not considered manufacturing defects.

11. Third-Party Links and Services

Our website may include links to third-party websites, apps, platforms, or services for convenience. We are not responsible for the content, availability, privacy practices, or business conduct of any third-party service provider or website.

12. Disclaimer of Warranties

To the fullest extent permitted by law, this website and all products and services provided through it are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except as expressly required by applicable law.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free of harmful components at all times.

13. Limitation of Liability

To the maximum extent permitted by law, CURVE SHOP LLC, Curveshoes, and their officers, employees, affiliates, service providers, and agents shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from or related to your use of the website, your purchase of products, delivery delays, inability to use the website, or reliance on website content.

Where liability cannot be excluded by law, our total liability shall be limited to the amount actually paid by you for the relevant order giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless CURVE SHOP LLC and its affiliates, partners, employees, and service providers from any claim, demand, loss, damage, liability, or expense arising out of your breach of these Terms & Conditions, your misuse of the website, or your violation of any law or third-party right.

15. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.

16. Governing Law

These Terms & Conditions and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

17. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms & Conditions, the website, or any purchase made through Curveshoes, the parties agree to first attempt to resolve the matter through good-faith negotiation.

If the dispute cannot be resolved informally within a reasonable period, either party may submit the dispute to binding arbitration in Arizona, except where prohibited by law. Each party shall bear its own costs unless otherwise determined by the arbitrator or required by applicable law.

Nothing in this section prevents either party from seeking injunctive or equitable relief where necessary to protect legal rights.

18. Changes to These Terms

We reserve the right to update, revise, or replace any part of these Terms & Conditions at any time by posting updates on this page. It is your responsibility to review this page periodically for changes. Continued use of the website after any changes are posted constitutes acceptance of those changes.

19. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or a custom request, please contact us at:

CURVE SHOP LLC
15013 W Yosemite Dr, Sun City West, AZ 85375
Email: support@curveshoes.com
Phone: +1 3474035300