Shipping Policy

Thank you for shopping with Curveshoes. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

Most orders are processed within 3–7 business days. This processing period includes order confirmation, product preparation, quality review, packaging, and dispatch arrangement.

For custom design requests or during peak sales periods, processing may take slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.

2. Estimated Shipping Time

After dispatch, estimated delivery time is generally 7–18 business days, depending on the destination country, shipping route, customs procedures, and local courier performance.

Please note that delivery times are estimates only and are not guaranteed.

3. Shipping Fee

A shipping fee of $30 may apply to orders, unless otherwise stated during checkout or as part of a promotional offer.

4. Shipping Coverage

We ship to multiple international destinations. Availability of shipping to your location will be confirmed during checkout.

5. Tracking Information

When tracking is available, tracking information will be sent to the email address associated with your order after shipment has been processed.

6. Customs, Duties, and Import Delays

International orders may be subject to customs inspection, import duties, taxes, or local fees depending on the destination country. These charges, if applicable, are the responsibility of the customer unless otherwise stated.

Customs processing may also affect delivery time and is outside our direct control.

7. Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order. Curveshoes is not responsible for delays or losses caused by incorrect or incomplete shipping details provided by the customer.

8. Lost, Damaged, or Delayed Deliveries

If your package appears significantly delayed, lost in transit, or arrives damaged, please contact us at support@curveshoes.com. We will review the situation and assist you as reasonably as possible.

9. Contact Us

If you have any questions regarding shipping, delivery updates, or custom order timelines, please contact:

CURVE SHOP LLC
15013 W Yosemite Dr, Sun City West, AZ 85375
Email: support@curveshoes.com
Phone: +1 3474035300